12 Ports ST Rack-Mount Thickening Fiber Optic Box ST Fiber Optic Termination Box Fiber Optic Distribution
1. We will shipped the parcel in 1-3 days after you made payment.
And the following forms of payment are accepted by Cntronic: Credit card, TT, Western Union and Qiwi wallet.
2. The shipment is free shipping via China post air mail, if the package weight is more than 2kg or total price is more than 120 dollars, we will use EMS,DHL,UPS, etc or ship with two parcels or more parcels by air mail.
3. Instruction:the weight and size we marked in the package details is not the actual weight and size of the goods, if you need to know the actual weight and size, you just need to contact us.
4. The images shown are not the actual item and are for your reference only. Products packaging shall be subject to any changes without additional notices.
5. SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.
6. Instruction:The shipping time is depends on the buyer's customs clearance time or Force Majeure. If buyer does not receive the goods in a long time, we hope buyer can contact your customs or local post office, in order to get goods soon.
7. Delivery methods:
1. In order to ensure you receive your order without or lower import duty, we will declare it as a "Gift" with a lower value which does not reflect the total price you paid or the market value of the product and may not apply to countries with different tariff rules.
2. Or you could leave a message to tell us how much should we make customs declaration. We are happy to follow your instructions.
3. Any import charges or fees are the buyer's responsibility.
4. Suppliers are not responsible for delays caused by the customs department in your country.
5. Additional costs or delays may occur during international trade. We sincerely hope that you do not use additional import costs or customs clearance delays as a reason for requesting refunds or leaving negative feedback.
1. You have 7 days to contact us and 30 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and we will not issue you a refund or replacement. Shipping cost is bear by both seller and buyer in half.
2. All returned items must be in the original packaging and you must provide us with the shipping tracking number, specific reason for the return.
3. We will refund you full winning bid amout, upon receipt of the item in its original condition and packaging with all components and accessories included, after both Buyer and Seller cancel the transaction from Cntronic. OR, you may choose to have a replacement.
4. Defective items MUST BE reported and returned within the warranty period (and in the original packaging, if possible). You must tell us what the defect is and give us your order number.We do not repair or replace items with an expired warranty.
5.We only accept items to be returned if the item price more than 50 dollars ( Please read carefully before placing your order)
6. You agree to all of the above-listed policies upon ordering on Cntronic!
1. We depend on our customer satisfaction to succeed. Therefore, your feedback is extremely important to us.
2. If you are satisfied with our items, please leave a positive feedback to us. We will leave a positive feedback to you later.
3. Contact us before leaving any negative or neutral feedback. We will deal with you to solve any problems as soon as possible.
We work 6 Days a week at 9:00 - 18:30 from Monday - Saturday Beijing Time.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(60 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (60 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you for your interest doing business with us!If you would like to get a discounted price for your large purchase orders, fill in the required blanks along with your email address, the product Item ID # and/or the link of the item that you want to order, item quantity (minimum of 30 pieces), shipping country and payment method is required. We will contact you with a discounted price as soon as we receive your inquiry.
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