Intellectual Property Policy

As a venue for artists, designers, and makers, Cntronic takes intellectual property rights very seriously. We comply with intellectual property laws and industry best practices in order to maintain the integrity of our creative hybrid marketplace. This Intellectual Property Policy explains how we address allegations of infringement, how authorized parties can submit proper notices of infringement regarding content on our hybrid marketplace, and how Cntronic suppliers can respond when their listings or shops are affected by a notice.

For more information on use of Cntronic's intellectual property, including guidelines for the use of Cntronic's Trademarks and brand, please refer to Cntronic's Trademark Policy

This policy is a part of our Terms of Use.

    1. Cntronic's Role
    2. Counter Notices
    3. Repeat Infringement
    4. Notice Withdrawals
    5. Notices of Intellectual Property Infringement

1. Cntronic's Role

Cntronic is a hybrid marketplace comprised of individual third-party suppliers who run their own shops, create their own policies, and are responsible for their inventory, shipments, and complying with the law. We provide a venue, but Cntronic does not manufacture goods, hold inventory, or ship items on behalf of our suppliers. The content uploaded on Cntronic's hybrid marketplace is generated by independent suppliers who are not employees, agents, or representatives of Cntronic. Suppliers are responsible for ensuring they have all necessary rights to their content and that they are not infringing or violating any third party’s rights by posting it.

Cntronic reserves the right to disable any listing, shop, or account that we believe violates our Terms of Use, including this Intellectual Property Policy or our Prohibited Items Policy. Cntronic also reserves the right to take action against abusers of Cntronic’s Intellectual Property Policy or our Terms of Use.

Cntronic can’t speak on behalf of intellectual property owners, nor is Cntronic in a position to offer legal advice or make legal determinations whether a supplier’s content infringes someone else’s intellectual property. Cntronic will remove material cited for alleged intellectual property infringement when provided with a proper notice.


2. Counter Notice

In accordance with the Digital Millennium Copyright Act (DMCA), Cntronic accepts counter notices for copyright notices only. When Cntronic receives a DMCA counter notice, we will provide a copy of the counter notice to the original complaining party. The removed material may be replaced or access to it may be restored 10 business days after the counter notice is processed, unless the copyright owner files an action seeking a court order against the allegedly infringing party and informs Cntronic of this action.


3. Repeat Infringement

Cntronic terminates selling privileges of members who are subject to repeat or multiple notices of intellectual property infringement in appropriate circumstances and at Cntronic’s discretion. If we believe a member has attempted to open a new shop after termination of the initial account, we reserve the right to refuse all services to that member. These actions apply to any accounts we believe are associated with or operated by the affected member. Per our Terms of Use, Cntronic reserves the right to terminate account privileges at any time, for any reason, and without advance notice.


4. Notice Withdrawals

Cntronic only accepts withdrawals of infringement notices directly from the intellectual property owner or authorized representative who submitted the claim. The withdrawal must clearly state that it is a formal withdrawal and sufficiently identify the member and/or material (such as by providing the username, shop name, and Cntronic listing URLs).

Once Cntronic receives a formal withdrawal of a notice of infringement, Cntronic makes reasonable attempts to contact both parties involved to confirm receipt from the party submitting the withdrawal and to inform the member affected by the withdrawal. Please note that infringement matters are reviewed on a case-by-case basis, and withdrawals do not guarantee changes to a member's shop status.


5. Notices of Intellectual Property Infringement

Cntronic strives to respond quickly when we receive proper notice of intellectual property infringement by removing or disabling access to the allegedly infringing material. When Cntronic removes or disables access in response to a notice, Cntronic makes a reasonable attempt to contact the affected member, provide information about the notice and removal, and, in cases of alleged copyright infringement, provide information about how to submit a counter notice. Cntronic may also provide a copy of the infringement notice, including the name and email address of the reporting party, to the affected member.

Please use Contact Form, or email us: info@cntronic.com to provide notice of infringement and other intellectual property claims. Please ensure that you provide the URL link for the alleged violation.

Cntronic may request additional information before processing a notice, such as identity verification of the reporting party or documentation regarding the claimed right. Cntronic may reject notices or counter notices that contain information we believe is false, fraudulent, incomplete, or otherwise submitted in bad faith. Cntronic also reserves the right to take action against abusers of this policy.


Last updated on Jan 14, 2020