UGREEN Dongle USB Bluetooth Adapter for PC Bluetooth 5.4 Receiver & Transmitter for Bluetooth Keyboard/Mouse/Speakers
29.05 19.09 $
ID: 4785
Quantity
UGREEN USB Bluetooth 6.0 5.4 Dongle Adapter for PC Speaker Wireless Mouse Keyboard Music Audio Receiver Transmitter Bluetooth
4.9 (139 votes) | 410 orders
Price:
US $29.05
/ piece
Discount Price:
US $
22.37
/ piece
-23%
- Color
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Note:
Q: If your Bluetooth adapter does not work (there is a driver error problem), please use the following methods to solve it.
A: Since Windows 10 system has Bluetooth function which is the "Intel(R) Wireless Bluetooth" in this image，
So you need to right-click to disable the Bluetooth: "Intel(R) Wireless Bluetooth" and then re-plug our 5.3 Bluetooth adapter to try，
If you have other questions, you can contact our online customer service to solve the problem.
The USB bluetooth adapter can only be plugged into your desktop or laptop computer, and cannot be used on other devices such as a car.
Before using the product, please disable the Bluetooth of the computer itself, and uninstall the existing Bluetooth driver of the computer, and then install the driver of this product.
Bluetooth 5.4 Adapter
Enjoy wireless life fastly
Major Breakthroughs in Technology
The latest Bluetooth 5.4 technology, optimizes the transmission delay and connection defect problems of the old Bluetooth 5.0
Multiple Bluetooth Versions
Bluetooth 5.3, backward compatible with 5.1/5.0/4.0 devices
Diver-free for Win8.1 and Later
Only use on Windows computer
Save your USB Ports
Connect 5 devices simultaneously
Bluetooth Connection
Enjoy wireless life
Use for Wireless Keyboard and Mouse
Enjoy wireless working and game
Use for Data Tranfer
Transfer file instantly via connection
Up to 20M Transmission Distance
Faster and more stable transfer
Strict Safety Control
Each UGREEN product has undergone layers of security testing and passed multiple international security
Clear Indicative Status
Keep lighting when it works
Small & Anti-lost
Product Specifications
Package Display
Q: My PC Can't use this CD, how do I install the driver?
A: If your PC does not have a CD driver, please kindly download the driver from UGREEN official website. it is for free.
Download link: https://www.mediafire.com/file/4zocnlemhj3656g/Bluetooth_5.0_Adapter_Installation.rar/file
Note: Before using the product, please disable the Bluetooth of the computer itself, and uninstall the existing Bluetooth driver of the computer, and then install the driver of this product
Q: Does the Bluetooth dongle support TV?
A: Sorry, this device will only work when plugged into supported Windows. Even though TVs, home theater equipment, and stereos have USB ports, they don't have the necessary drivers to support this adapter.
Q: Why do I get a driver error when I install the driver?
A: Maybe the built-in Bluetooth on the computer causes a conflict. Please disable the previous Bluetooth first.
Tips:Connect 5 devices wireless via Bluetooth 5.0 dongle at the same time, but music streams to only 1 audio device at a time.
How do I install the driver for Windows?
a. To install the driver, visit the UGREEN website, search “CM390” and download the driver in the "Support" section
d. Open file "UB400_Driver.zip", click through the following “Windows” file and click on “setup.exe” and finish the installation
Q: Can the USB Bluetooth adapter connect to the same device at the same time, such as two earphones?
A: No, you can connect 5 devices at the same time, but they must be different types of devices.
Q: Does the USB Bluetooth adapter support voice calls?
A: If your Bluetooth headset has a microphone function, it supports voice calls.
Q: Can the USB adapter be connected to Gaming Controllers such as PS/XBOX?
A: It only supports connected PS4, X BOX ONE S and later series Gaming Controllers. Bluetooth devices all have latency issues（Latency<250ms）, If you need to connect game controller devices and have requirements for latency,
We recommend that you use a wired connection or a dedicated 2.4g adapter to achieve ultra-low latency and stability .
Q: Are BLE low-energy devices supported?
A: It is not compatible with BLE low energy Bluetooth devices in the Win7 system, but can be supported by Win8.1 and later systems.
Packaging Details
- Unit Type: piece
- Package Weight: 0.045
- Package Size: 5x10x10
- Brand Name: UGREEN
- Hign-concerned Chemical: None
- Model Number: CM591/CM390
- Support vehicle-mounted: No support
- USB Interface: USB3.0
- Bluetooth Version: Bluetooth 5.4
- Origin: Mainland China
- Antenna Type: External
- Bluetooth Standard: Bluetooth v5.3
- Certification: CE
- Certification: FCC
- Package: Yes
- Certification: CE, FCC, SRRC, TELEC, UKCA, IC
- Product Name: Bluetooth Adapter, USB Bluetooth 4.0, USB Bluetooth 5.0, USB Bluetooth 5.3, Bluetooth Dongle
- Type: Bluetooth Computer Adapter,USB Dongle
- Function: Bluetooth Adapter for Computer,Bluetooth Adapter for PC
- Usage 1: USB Bluetooth Receiver,Bluetooth Dongle 4.0,Bluetooth Dongle 5.0,Bluetooth Dongle 5.3
- Usgae 2: Bluetooth Adapter,Wireless Bluetooth Adapter
- Compatible with: Bluetooth 5.4 5.3 / 5.0 (only for win7/ win8.1/win10/win11)
- Usage 4: Wireless Transmitter
- Usage 5: USB Receiver,Adapter Bluetooth
- Feature: Bluetooth Adapter for Wireless Mouse/Keyborard/Headphone/Stereo
- Bluetooth protocol - 5.3: HSP, A2DP, AVRCP, DID, GAVDP, IOPT, PAN, HID
- Bluetooth protocol - 5.0: HSP, A2DP, AVRCP, GATT, DID, GAVDP, DUN, IOP, ANU, SDP, HID
- Transmission distance: 20m
- Operating frequency: 2.400GHz-2.4835GHz
- Bluetooth Standard: Bluetooth 6.0/5.4
- Compatible Systems - Bluetooth5.3: Windows 8.1/10/11
- Compatible Systems - Bluetooth5.0: Windows 7/8.1/10/11
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(60 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of CNTRONIC Consumer Electronics Retailer (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of cntronic.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (60 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
LARGE ORDER DEALS
Thank you for your interest doing business with us!
If you would like to get a discounted price for your large purchase orders, fill in the required blanks along with your email address, the product Item ID # and/or the link of the item that you want to order, item quantity (minimum of 30 pieces), shipping country and payment method is required. We will contact you with a discounted price as soon as we receive your inquiry.
