QCY T13 Bluetooth Headphone V5.1 Wireless TWS Earphone Touch Control Earbuds 4 Microphones ENC HD Call Headset Customizing APP
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QCY T13 Bluetooth Headphone V5.1 Wireless TWS Earphone Touch Control Earbuds 4 Microphones ENC HD Call Headset Customizing APP

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Price: US $83.29 - 88.56
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US $ 39.96 - 42.35
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Talk Wherever You Are

QCY T13 Wireless Smart Earbuds


4 MIC

Four noise-canceling microphones for calling


40h

Ultra-long battery life


Quick charge


7.2mm

Big dynamic driver


V5.1

Bluetooth chip


APP

Customizing earbuds


Sleep Mode

Anti-touch


Pop up

Pairing pop-up window


Touch

Pressure-free touch control


Talk Wherever You Are

4-Mic Ultra Clear Calls, 3x clearer than ordinary true wireless earbuds.


Advanced ENC Technology, Effectively block out 90% of background noise, only transmits your voice.


4 MIC

Four noise-canceling microphones for calling


ENC

Digital noise canceling algorithm


Quick charge

5 Minutes’ charge equals 1 hour of playback


40 Hours Playback

Playtime lasts for about 8 hours from single charge. and total 40 hours with charging case.


7.2mm Big dynamic driver

7.2mm driver delivers HIFI sound combining punchy bass and dynamic, transient analytic force.


* Some Android 9.0 phones are within white list setting SBC as default. One of solutions is rooting your phone then add the Bluetooth address into the list yet it’s risky.


Bluetooth V5.1 Chipset

Bluetooth V5.1 chip, faster, more stable transmission,High quality in Sound and low latency;


Elegant Looking

The charging case is Inspired by space capsule


Customized QCY App

Except language change,default EQ modes and OTA firmware update,we add Sleep Mode to help you avoid any unintended activation.


* Refer user manual to download the app.

* The app requires system of android 6.0 or above/iOS 11 or above.

* Push earbuds back into charging case to quit Sleep Mode or you can quit it on QCY App.


One Step Pairing

Pick up 2 headsets from charging case and they will connect each other automatically, then only one step easily enter mobile phone Bluetooth setting to pair the earbuds


Either Earbud Can Work Alone


The L/R earbud can use in single

Both mono and stereo modes are available.



Sensitive Touch Control

Music,Call, Voice assistant control all at your fingertips.


Pause/resume playing :Double touch

Answer/end call:Double touch

Skip track backward : Keep touching left earbud

Ignore call:Keep touching either earbud for 1.5s

Skip track forward : Keep touching right earbud

Voice Assistant : Triple touch left earbud


What’s in the Box:

 Earbuds, charging case * 1

 Eartips * 3 pairs  S/M/L(one pair has been assembled)

 Type-C cable * 1

 User manual * 1


Parameters:

Product name: T13

Pairing name: QCY-T13

Bluetooth version: 5.1

Available system: iOS/ Android

Operation range: 10m

Battery life: Up to 8 hours of listening time(5hr of calling) by single charge;

                   Up to 40 hours play time with charging case.

Bluetooth profiles: HFP/HSP/A2DP/AVRCP

Battery capacity(case): 380mAh

Top-ups by case: 2-3(for both earbuds)

Charging port: Type-C


FAQ:

Q: What should I do if the headset received unabletoturn on?

A: Confirm that the charging case has power left, press the button on the case and check if at least one LED is illuminated.

If charging case power off, please put the earphones in charge case and charging for 1 hour. Before charging, please Remove the stickers on new earphones.

Connect the case with your included USB cable and plug it into a USB power source.


Q:What should I do if Sound comes from only one earphone?

A:Put both earphones back into the charging caseand close the cover,  then take them out again to check whether both ears have sound. If only one earphone still has sound, please restore the factory settings for both earphones.


Q:How to solve the problem that the mobile phone prompts that it cannot connect?

A:Delete the pairing record on the mobile phone, and then search for pairing and connect again.


Q:How to solve the problem that there is no sound when listening to musicor calling?

A: There is a settings icon on the right side of the Bluetooth connection name on Android phones. Click to enter, turn off the mobile phone audio and media audio, and then turn them on again. If there is still no sound, please re-pair the earphones with the mobile phone.


Q: Why is there a delay in videoor games?

A: Affected by factors such as the use environment, network, and mobile phone Codec, there will be different degrees of delay when the mobile phone transmits audio data to the earphone.


Q:  How to solve the problem of stuckor intermittent sound?

A: If there are a lot of Wi-Fi, 5Gor 4G signals, high-power electrical appliances around, it may cause stuck and intermittent sound. Please Change the environment or re-pairing can solve the problem.


Other Tips:

1. Before using the earbuds, please read the manual carefully and keep it for future references.

2. The earbuds need to be fully charged prior to first-time use.

3. lf the earbuds are left unused for over two weeks, please recharge.

4. Please use the chargers made by qualified manufacturer.

5. lf earbuds fail to be found by phone, please re-turn them connectable or restore factory settings.

6.lf a program error of phone occurs, please turn off and on Bluetooth functionor reboot the phone.


Packaging Details

  • Unit Type:
  • Package Weight: 0.094
  • Package Size: 8x3x12

  • Brand Name: QCY
  • QCY Model: T13
  • Style: Tws in-ear headphones
  • Vocalism Principle: Dynamic
  • Origin: Mainland China
  • Material: ABS
  • Material: Plastic
  • Hign-concerned Chemical: None
  • Communication: Wireless
  • Volume Control: Yes
  • Category: Earphones & Headphones
  • Certification: CE
  • Certification: FCC
  • Certification: RoHS
  • Certification: BQB
  • Number Of Drivers: 4
  • Plug Type: None
  • Impedance Range: up to 32 Ω
  • Headphone Pads Material: Silicone
  • Active Noise-Cancellation: No
  • Sound Isolating: Yes
  • Waterproof: Yes
  • Frequency Response Range: 20 - 20000
  • Magnet Type: other
  • Voice assistant built-in: Yes
  • Wireless Type: Bluetooth
  • Resistance: 30
  • Line Length: 0
  • Package List: Charging case
  • Package List: Charging Cable
  • Package List: Replaceable Pads Set
  • Control Button: Yes
  • Codecs: AAC
  • Codecs: sbc
  • Driver Diameter: 7.2
  • Sensitivity: 108
  • Is wireless: Yes
  • NFC Technology: No
  • Connectors: Type c
  • Earcups Type: Sealed
  • Bluetooth Version: 5.1
  • Battery life up to[hours]: 40
  • Total Harmonic Distortion: 0.01
  • Charging Method: Charging case
  • Support Memory Card: No
  • Support APP: Yes
  • Function: for Video Game
  • Function: For Mobile Phone
  • Function: HiFi Headphone
  • Function: Sport
  • Function: For Outdoor
  • Function: For Office
  • Function: For Study
  • Battery Capacity[mAh]: 380mAh
  • Maximum wireless range[m]: 10m-20m
  • With Microphone: Yes
  • Features: Waterproof
  • Features: With microphone
  • Features: Dual Connection
  • Features: Playback Control
  • Communication distance: 10M
  • Standby time: 40 hours
  • Charing time: about 1.5 hours
  • Bluetooth headset: Touch Control Earbuds
  • Feature1: Wireless headphones
  • Feature2: Wireless earbuds
  • Feature3: TWS Wireless earphone
  • Feature4: Suppot QCY APP
  • Feature5: Bluetooth 5.1
  • Feature6: Sleep Mode
  • Feature7: IPX5 waterproof
  • Feature8: QCY T13 wireless earbuds
  • Choice: yes

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time(60 days not including 2-5 day processing) you can request a refund or a reshipment.

If you received the wrong item you can request a refund or a reshipment.

If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of CNTRONIC Consumer Electronics Retailer (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of cntronic.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (60 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

LARGE ORDER DEALS

Wholesale

Thank you for your interest doing business with us!

If you would like to get a discounted price for your large purchase orders, fill in the required blanks along with your email address, the product Item ID # and/or the link of the item that you want to order, item quantity (minimum of 30 pieces), shipping country and payment method is required. We will contact you with a discounted price as soon as we receive your inquiry.

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