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Company Information:
Founded in 2009 in Guangzhou, China, Guangzhou Yoko Electron Co., Ltd is a worldwide manufacturer of AIDC products. We specialize in the technology research and development, the manufacturing and the product management of data collection and payment devices. We pay great attention to product quality management. All production and business management conform to ISO90001 standard and all products we produced meet CE and ROHS certification standard.
Yoko has set up a strong and stable R&D team, well-found services systems to deliver a wide variety of products, and it has always been a reliable business partner for customers from most of the provinces of China and most of the countries in Europe and South East Asia.
With over 10 years of experience in barcode scan technology industry area, Yoko has achieved important success by enormous effort. Our product range exists of OEM scan engines, stationary scanners, handheld scanners, and fixed mount scanners. All are based on our own Image technology and 2D decoder chip. The application domains are manufacturing, retailing, postage, logistic and medical services. In other words, we build our products from the ground up. We can create exactly what is needed for an operation and environment quickly and flexibly.
FAQ:
Q1: How about your company?
A: 230 workers, 13000 m⊃3; non-dust workshop, factory direct, OEM for Argox. Passed ISO9001:2008 quality system.Owned more than 30 technical and design patents. R&D Department 20 people.
Q2: How is your quality control?
A: Professional QC team and testing machine( Engine age testing, wire bending machine, switch life testing, shock resistance testing). CE, FCC & ROHS certificated.
Q3:How to control the performance stable?
A: We take the floe line production in the whole processing. Every product will be tested 4 times before it delivery.
Q4: How about your product warranty?
A: One years from the date of manufacturing under the normal use circumstance.
Q5: How is the after sales service?
A: China working hours 8:30-18:00 Monday-Friday online service to help buyers solving problem.
Q7: Can I come visit your office and factory?
A: 1) Welcome to visit our office and factory directly before establishing long-term business relationship.2) We'd like to help you book the hotel and pick you up from the airport, or railway station. Please inform us if you have any schedule in China.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Yes, you will receive an email once your order ships that contains your tracking information.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(60 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (60 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you for your interest doing business with us!
If you would like to get a discounted price for your large purchase orders, fill in the required blanks along with your email address, the product Item ID # and/or the link of the item that you want to order, item quantity (minimum of 30 pieces), shipping country and payment method is required. We will contact you with a discounted price as soon as we receive your inquiry.© 2017-2023 CNTRONIC Consumer Electronics Retailer.