Global Version G96 TV Stick 8K Android13 Portable Streaming Media 2GB 16GB Multi Language TV Dongle Allwinner H313 Quad Core
167.44 47.52 $
SALE
ID: 121613
Quantity
G96 high-performance android 13.0 4k smart TV Stick ATV H313 2GB RAM 16GB ROM Q2 infrared remote control tv stick Dual Wifi
4.5 (105 votes) | 500 orders
Price:
US $126.45 - 136.92
Discount Price:
US $
46.65 -
50.31
-63%
- Color
-
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After purchasing, please read the FAQ at the end of the details page to avoid disputes.
ATV Andriod TV Stick Q2
Protable streaming TV stick/Powered by android,small but powerful
Frequently Asked Questions
How to install Q2 TV Stick?
1: Connect one end of our standard HDMI cable to the HDMI port of the TV Stick, and the other end to the HDMI port of the TV
2: Use a 5V, 2A power plug to connect the TV Stick to the power supply, and insert the TV Stick into the infrared signal receiving cable
3: Open the network settings, connect to the network, and you can surf the Internet normally.
Please be sure to connect the HD cable to the TV Stick first, and then connect the power adapter to the TV Stick.
Incorrect connection may cause problems such as screen freeze, distortion, and insufficient signal.
How to use Netflix?
1. After connecting to WiFi, open the APP, find the black screen Netflix software, and click to open
2. After clicking to open Netflix, the login interface will appear. Click the mouse switch button on the remote control to switch the remote control to mouse mode, and click the login button of the software
3. Click the mouse button again to switch the remote control to remote control mode, enter the account and password to log in
4. Use the mouse mode of the remote control to click the video to play
If the signal receiving light of the TV stick flashes, the TV screen turns on in a loop
This is because the power you connected to the machine is less than 5V, 2A, please use a 5V, 2A power adapter to power the machine
The voice remote control Bluetooth pairing interface appears on the TV stick, and the remote control does not respond
1. If you purchased an infrared remote control combination, the pairing interface appears, you only need to press the return button of the remote control to exit the pairing interface, and you can use the remote control normally after exiting
2. If you purchased a voice remote control combination The pairing interface will appear. You need to pair the Bluetooth according to the interface prompts: Press and hold the buttons of the remote control at the same time. When the pairing interface automatically exits, it means the pairing is successful. Release the buttons after the pairing is successful.
The remote control cannot navigate on some applications
For most Android TV sticks, using the remote control to navigate on some applications is a common problem, because these applications are mainly provided for tablets and mobile phones with touch screen settings or mice. You can connect a mouse or wireless keyboard for control, or click the mouse button on the remote control to switch the remote control mode to mouse mode
If your TV stick needs to be restarted after using it for a period of time
It may be that some of the applications you installed are incompatible, or some data is damaged. It is recommended that you perform "factory reset" in the settings.
Packaging Details
- Unit Type:
- Package Weight: 0.194
- Package Size: 10x4x20
- Brand Name: KANAVI
- Origin: Mainland China
- Hign-concerned Chemical: None
- Antenna Type: Internal
- Wi-Fi Range: 10m
- Hard Disk Capacity: < 100GB
- Operation System: Android
- Type: High Definition
- Item Type: TV stick
- Decode Ability: 1080P (Full-HD)
- Transmission distance: <50m
- Resolution: 4K
- Connectors: HDMI-Compatible
- Certification: CE
- Certification: FCC
- Certification: RoHS
- Remote Control: Included
- Model Number: q2
- Choice: yes
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(60 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of CNTRONIC Consumer Electronics Retailer (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of cntronic.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (60 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
LARGE ORDER DEALS
Thank you for your interest doing business with us!
If you would like to get a discounted price for your large purchase orders, fill in the required blanks along with your email address, the product Item ID # and/or the link of the item that you want to order, item quantity (minimum of 30 pieces), shipping country and payment method is required. We will contact you with a discounted price as soon as we receive your inquiry.
