BD-ROM Bluray Drive USB 2.0 Burner Writer Optical Drive Portatil External Blu ray Player CD/DVD RW for hp Laptop Computer Apple
A&Q------(very important,please read carefully before you buy)
1, A: when will you ship out order?
Q: dear, we will ship out order 3-5days after your payment in normal(except chinese holiday )
2, A: what to do when we receive a wrong quantity order?
Q: Dear, please take photo of the parcel you received, we will make refound if our mistake.
3, A:what to do when receive a defective item?
Q:Dear, please well check the following steps:
1)Please carefully check the packing, whether to have a crush damage condition
2)Opened the package carefully, pay attention not to touch the lens, don't run into dust
3)Connect wiring, Take care not to damage socket
4)Open the short-circuit point of time attention spot clean, don't spoil the circuit board
About the dispute:
1)Dispute Reason:Purchase Protection is running out, but package is still in transit ,
We can't accept this kind of dispute,We will refuse to ! We can only prolong Purchase Protection !!
Please do not embarrass us, the international parcel post delivery is relatively slow, due to the more remote countries, parcel failed to arrive on time, please buyers understand our,the goods has been sent out, can not be returned to, wait to sign,thanks
2)About the customs seized and customs inspection,
We don't accept the dispute, not responsible for any customs taxes and fees
The buyer need ask seller give invoice list , and the buyer need to The transportation department of postal services and to the local or customs office to submit invoices in and out of the customs clearance process
Buyers need to pay the local country imports customs the tax
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(60 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (60 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you for your interest doing business with us!If you would like to get a discounted price for your large purchase orders, fill in the required blanks along with your email address, the product Item ID # and/or the link of the item that you want to order, item quantity (minimum of 30 pieces), shipping country and payment method is required. We will contact you with a discounted price as soon as we receive your inquiry.
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