Refund problem solved!

By Admin in Notifications


December 18 2023, 04:33 8 Comments

Dear Valued Customer,We would like to inform you about an issue related to the processing of credit card payments on our payment gateway. Since June 1, 2023, our payment gateway has encountered a problem in processing refunds for certain orders. Inste...

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Shipping delay on Lunar New Year 2023

By Admin in Notifications


January 15 2023, 04:11 8 Comments

What is Lunar New Year (often referred to as Chinese New Year)?Lunar New Year, which is also commonly called Chinese New Year or Spring Festival, celebrates the beginning of the New Year on the traditional Chinese calendar. It is celebrated in many...

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Notification of delay on shipment

By Admin in Notifications


February 7 2020, 19:24 8 Comments

Dear customers,We are writing to you regarding your order with us, placed from 01/16/2020 to 02/10/2020We regret to have to inform you that your item will be arriving 1 week later than originally estimated at the time of your order. We sincerely apolo...

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Help! The Chinese New Year effect – production and shipping from China during the Chinese New Year

By Refael Elbaz in Notifications


January 21 2020, 12:57 8 Comments

The coming Chinese New Year is the most significant holiday for the Chinese people and also the longest one. This is a chaotic period filled with stress and pressure, during which the entire Chinese industry, including the field of logistics, is shut ...

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Chinese New Year 2020: Avoid Problems With Your Orders

By Insight in Notifications


January 21 2020, 12:53 8 Comments

Every year, the Chinese New Year (CNY) holiday comes around and throws newer importers for a loop. At the time of writing this, the holiday is a little more than a month away. The Year of the Pig will be over and the Year of the Rat will begin the next day.

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