AJAZZ AK820/AK820Pro Mechanical Keyboard TFT Screen Multifunctional Knob Gaming Keyboard Wired/2.4GHz/BT Connect PC Keyboard
161.97 75.96 $
Product repair:
If there is a quality problem with the product (in the case of non-human damage), the buyer can accumulate the defective products and send them back for replacement once they reach a certain quantity. The replaced product can also be sent back together with the ordered goods in the next order.
2. Please send us the products that need to be repaired, and fill in the correct information (including the contact person's name, address, phone number, and the problem with the product). We will return the products to you according to the contact address you provided.
3. We are not responsible for the round-trip shipping costs of product repairs, and customers need to bear the cost themselves.
Exchange issue:
1. Different products have corresponding warranty periods (usually 3 months). If there is a quality problem during the warranty period and it is not caused by human factors, a new one can be replaced (depending on the degree of damage to the product's appearance). The warranty period is posted on
The validity period on the warranty label on the product shall prevail (note: during the warranty period, please keep the warranty label clear, complete, and undamaged).
2. If the customer needs to return or exchange unsold products (the prerequisite for return or exchange must be that the goods are in good condition and there must be no signs of damage or wear), the customer must contact our staff within 15 days after receiving the goods to resolve the issue. If the product does not have any quality problems within the specified time, it cannot be returned or exchanged.
3. Human damage, packaging damage, cannot be returned or exchanged, special circumstances can be negotiated.
4.买家刚收到产品发现有问题(如:产品型号不对、产品少配件等……需在签收后24小时内联系我们
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
If you can't find the estimated delivery time on the product detail page, you can look at the following table for reference.
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|---|
United States | 7-25 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Mexico, Central America, South America | 15-30 Business days |
Yes, you will receive an email once your order ships that contains your tracking information, but sometimes due to free shipping tracking is not available.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Thank you for your interest doing business with us!
If you would like to get a discounted price for your large purchase orders, fill in the required blanks along with your email address, the product Item ID # and/or the link of the item that you want to order, item quantity (minimum of 30 pieces), shipping country and payment method is required. We will contact you with a discounted price as soon as we receive your inquiry.© 2017-2025 CNTRONIC Consumer Electronics Retailer.